Comwave
One of Canada’s largest independent communications companies, Comwave serves 1,100 cities across Canada and over 1,600 locations in the US. Comwave’s services are divided into three major categories: Residential, Business, and Wholesale. The company has three data centers and, in addition, has its own VoIP network solution. On November 1, 2023, Rogers acquired Comwave.
Comwave Home Phone Packages
Comwave stands out as a leading provider of Home Phone services, utilizing advanced VOIP technology. In addition to Business Phone, mobile calling, and internet plans, Comwave offers number portability, enabling users to retain their phone numbers during a switch between providers.
Comwave currently provides four distinct packages:
1. Basic Home Phone Plan
For only $12.95 per month, the Basic Home Phone Plan includes unlimited local calls, web access to your account, free long-distance calling among Comwave customers, the option to retain your current phone number at no extra charge, and caller ID block.
2. Enhanced Home Phone Plan
Priced at $19.95 per month, the Enhanced Plan encompasses all the features of the Basic Home Phone Plan. Additionally, it offers caller ID with name display, call forwarding/waiting, visual call waiting, enhanced voicemail, do not disturb functionality, 3-way calling, and a convenient speed dial memory.
3. Canada Home Phone Plan
At $24.95 per month, the Canada Plan incorporates all the features of the Enhanced Plan. Moreover, it provides unlimited Canada-wide long-distance calling.
4. Global Home Phone Plan
For $34.95 per month, the Global Plan includes all the features of the Canada Plan. Furthermore, it offers unlimited local calling and nearly unlimited long-distance calling to 60 countries.
Nations Covered by the Comwave Global Plan
Andorra, Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Brunei*, Canada*, Chile, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Estonia, France, Greece, Guadeloupe, Guam*, Hong Kong*, Hungary, Iceland, India*, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico*, Romania, Russia, San Marino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand*, Turkey, United Kingdom, United States, U.S. Virgin Islands, Venezuela.
*Calls to mobile phones included
Comwave Home Phone Add Ons
Comwave provides two additional options for each of its home phone plans.
CityFree
Enhance your communication with CityFree, a service offering local phone numbers in various cities. This enables your friends and family to contact you using a local number, eliminating long-distance charges. Enjoy this feature for just $1.95 per month and steer clear of elevated long-distance rates.
Toll Free
With Toll Free ($0.99/mo), you can provide your loved ones with a personal toll-free number. They can reach you from anywhere in North America without incurring charges, while you only pay a minimal per-minute fee. Stay connected effortlessly with this convenient option.
A review of Comwave Home Phone service
Comwave’s service may be commendable from a technological point of view.. Despite its claims for being an industry leader, Comwave has an unsavory history of customer complaints. The telecommunications company is not accredited by the Better Business Bureau but it is listed so consumers can view the number of complaints against them!
One of the most notable complaints against Comwave is a telemarketing campaign to people on the do-not-call list –a blatant violation of a significant telemarketing policy. Along with this, other complaints include long processing time for claims and hidden cancellation fees.
4G LTE speeds of up to 150 Mbps
Unlimited Canada-wide calling & texting
Unlimited international texting