Public Mobile is a leading Canadian telecommunications provider known for its affordable and reliable cell phone plans. Leveraging Telus’s robust network infrastructure, Public Mobile offers extensive coverage across urban, suburban, and rural areas in Canada. The company focuses on delivering consistent service reliability and exceptional customer support, making it a popular choice for many Canadians. Public Mobile’s flexible and transparent plans cater to a wide range of needs, ensuring customers know exactly what they are paying for. Additionally, the company’s commitment to innovation and community engagement highlights its role as a positive force in Canadian society. This article explores the key aspects that make Public Mobile cell phone plans some of the best in Canada, including coverage areas, service reliability, and customer support.
Best Public Mobile Cell Phone Plans
- Updated: September 18, 2024
Public Mobile Summary | ||
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Cheapest Public Mobile BYOP Plan | 0.25 GB, 100 mins, Unlimited msgs | $15 View Offer |
Cheapest Prepaid Public Mobile Plan | 0.25 GB, 100 mins, Unlimited msgs | $15 View Offer |
Cheapest Public Mobile 5G Plan | 50 GB, Unlimited Talk & msgs | $39 View Offer |
Cheapest Unlimited Public Mobile Plan | 1 GB, Unlimited Talk & msgs | $19 View Offer |
Public Mobile Ratings
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Best Public Mobile Cell Phone plans
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Coverage Area
Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon
4.0 out of 5 stars (based on 1 review)
What We Like
Public Mobile in Canada is favoured for its affordability, absence of contracts, self-service options, reliable network coverage, active customer community, reward programs, data-only plans, and competitive international calling rates.
Pros & Cons
- Affordable Mobile Plans
- No Long-Term Contracts
- Convenient Self-Service Options
- Reliable Network Coverage
- Loyalty and Referral Rewards
- Data-Only Plan Options
- Competitive International Calling Rates
- Limited Physical Stores
- Self-Service Requirement
- Limited Plan Customization
- No Customer Service Phone Line
- Limited International Roaming Options
Public Mobile: Affordable, Reliable, and Customer-Focused
Public Mobile is a top Canadian telecom provider known for its affordable and reliable cell phone plans. Backed by Telus’s extensive network, Public Mobile offers strong coverage across urban and rural Canada, ensuring dependable service wherever you are.Coverage and Reliability
Public Mobile's coverage extends widely across Canada, leveraging Telus’s network to provide reliable service in major cities like Toronto, Vancouver, and Montreal, as well as rural areas. This broad reach ensures that you stay connected whether you're in a bustling city or a remote location. Their use of advanced LTE technology ensures fast and stable data connections, with continuous investments to keep improving network performance.Customer Support
Public Mobile excels in customer support, offering assistance through an online community forum, real-time chat, and email. Their peer-to-peer support model and active customer service team make getting help easy and efficient.Flexibility and Affordability
Public Mobile’s plans are simple, transparent, and affordable, with options like bring-your-own-device (BYOD) and frequent promotions. This flexibility allows customers to find a plan that fits their needs and budget without hidden fees or complicated terms.Innovation and Responsibility
Public Mobile continuously invests in advanced technology like LTE-Advanced and commits to corporate social responsibility, supporting local communities and promoting sustainability.Conclusion
Public Mobile stands out for its wide coverage, reliable service, and excellent customer support, making it a top choice for Canadians looking for quality mobile service at an affordable price.Public Mobile Cell Phone Plans
Public Mobile Provides 10 Cell Phone Plans
The average cost per month for Cell Phone Service is $27.80.
Public Mobile offers 0 Monthly Billed Plans and 10 Prepaid Plans
Cheapest Monthly Billed Sim Only Cell Phone Plan is Provided by Public Mobile at $ per month
Cheapest Prepaid Cell Phone Plan is Provided by Public Mobile at $15 per month
FAQ
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What network does Public Mobile use?Public Mobile operates on the TELUS network, providing extensive coverage and reliable service across Canada. This ensures that users can enjoy strong network performance and fast data speeds in most areas of the country.
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How does AutoPay work and what are its benefits?AutoPay is an optional feature that allows you to automatically pay your monthly plan fee using a credit card or Visa Debit. By enrolling in AutoPay, you receive a discount of $2 per 30-day cycle and, in some plans, additional data. This ensures you never miss a payment and enjoy extra savings and benefits.
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Can I keep my current phone number when switching to Public Mobile?Yes, you can port your existing phone number to Public Mobile during the activation process. Ensure your current number remains active with your previous provider until the porting process is complete. Public Mobile provides instructions on how to transfer your number seamlessly.
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Are there any contracts or credit checks with Public Mobile plans?Public Mobile operates on a prepaid basis, meaning there are no contracts or credit checks required. This gives you the flexibility to change plans or cancel service without any penalties or long-term commitments. You only pay for the services you need, when you need them.
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What should I do if I need more data than my plan provides?Public Mobile offers data add-ons that you can purchase whenever you need additional data. These add-ons do not expire and can be used until fully consumed. This allows you to manage your data usage effectively without changing your entire plan.
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What is the coverage area for Public Mobile in Canada?
Public Mobile offers extensive coverage across Canada, leveraging the robust network infrastructure of its parent company, Telus. This ensures strong signal strength and reliable connectivity in major urban centers like Toronto, Vancouver, Montreal, Calgary, and Ottawa, as well as in suburban and rural regions. Public Mobile's commitment to expanding its network means that even remote areas are increasingly covered, providing consistent service for travelers and residents in less densely populated areas.
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How reliable is Public Mobile’s service?Public Mobile provides highly reliable service by utilizing Telus’s advanced network infrastructure. This includes LTE technology, which offers fast and stable data connections, and the introduction of 5G in major cities for even faster speeds and lower latency. Public Mobile's network is built with redundancy and resilience to maintain service during peak usage times and emergencies, ensuring dependable connectivity for both personal and professional communication needs.
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How does Public Mobile handle customer support?Public Mobile primarily offers online customer support through its Community forum and Help Centre. The Community forum allows customers to ask questions, share experiences, and provide peer-to-peer support, moderated by Public Mobile staff. The Help Centre provides comprehensive FAQs, troubleshooting guides, and instructional articles. For more complex issues, customers can also access email support. This self-service model helps keep costs low, allowing Public Mobile to offer competitive plan pricing.
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Are there any additional perks or rewards with Public Mobile plans?Yes, Public Mobile offers the Public Points rewards program, where customers can earn points for activities such as timely bill payments and referrals. These points can be redeemed for discounts on monthly plans, additional data, or other rewards. Public Mobile also allows customers to switch plans without penalty, providing flexibility to adjust plans as needs change. Additionally, through the Telus Cares program, Public Mobile offers support for customers facing financial difficulties and those with disabilities.
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How does Public Mobile handle international roaming?Public Mobile provides international roaming services, allowing customers to use their phones while traveling abroad. The company offers add-ons for talk, text, and data that can be purchased before or during travel. These add-ons vary by region and are designed to provide flexibility and cost control while roaming. It’s recommended to review the available options and pricing on the Public Mobile website before traveling to ensure you have the necessary coverage.
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What cell phone plans does Public Mobile offer in Canada?Public Mobile offers a variety of prepaid cell phone plans with different data, talk, and text options. Check their official website for the latest plans and pricing.
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How much do Public Mobile cell phone plans cost?Public Mobile cell phone plan prices vary based on the features and data included. Monthly costs typically range from $15 to $60. Visit the Public Mobile website for specific pricing.
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Does Public Mobile offer unlimited data plans?Public Mobile does not currently offer unlimited data plans. They provide plans with set data limits and the option to add data if needed.
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Can I get a family plan with Public Mobile?Public Mobile does not offer traditional family plans. Each line requires a separate plan, but you can manage multiple accounts under one login for convenience.
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Are there student discounts available on Public Mobile cell phone plans?Public Mobile does not typically offer student discounts. However, they often have promotions and deals that students can take advantage of.
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What is the coverage area for Public Mobile in Canada?Public Mobile operates on the Telus network, providing extensive coverage across Canada, including urban and rural areas. You can view their coverage map on the Public Mobile website.
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How do I switch to Public Mobile from another carrier?Switching to Public Mobile is easy. You can keep your existing phone number by porting it over. Visit the Public Mobile website for detailed instructions on switching.
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Does Public Mobile offer international roaming?Public Mobile offers limited international roaming options, primarily in the United States. Check their website for specific details and rates.
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Are there any promotions or deals on Public Mobile cell phone plans?Public Mobile frequently runs promotions and deals on their cell phone plans, including discounted rates and bonus data. Check their website regularly for the latest offers.
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How can I contact Public Mobile customer service for support with my cell phone plan?Public Mobile primarily offers customer support through their online Community Forum and support ticket system. They do not have a traditional call center.
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Can I bring my own device to Public Mobile?Yes, Public Mobile allows you to bring your own device (BYOD) as long as it is compatible with their network. You can check compatibility on their website.
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Does Public Mobile offer 5G coverage?Public Mobile currently operates on a 3G and 4G LTE network. They do not offer 5G coverage at this time.
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What prepaid options are available with Public Mobile?Public Mobile offers several prepaid plans with varying data, talk, and text options. These plans provide flexibility without a long-term commitment.
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How do I pay my Public Mobile cell phone bill?You can pay your Public Mobile cell phone bill online through their website, via the My Account portal, or by purchasing a payment voucher from authorized retailers.
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Can I add extra data to my Public Mobile plan if I need it?Yes, Public Mobile allows you to add extra data to your plan by purchasing data add-ons. You can do this through your My Account portal.
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What happens if I exceed my data limit on a Public Mobile plan?If you exceed your data limit on a Public Mobile plan, you will need to purchase a data add-on to continue using data services. Your data will not automatically renew.
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Does Public Mobile offer any special plans for seniors?Public Mobile does not specifically offer senior plans, but they have affordable options that may suit seniors' needs. Check their website for available plans.
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How can I upgrade my Public Mobile cell phone?Public Mobile is a bring-your-own-device provider, so upgrading your phone involves purchasing a new compatible device and activating it on your existing plan.
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Does Public Mobile have a mobile app for managing my account?Public Mobile does not have a dedicated mobile app, but you can manage your account through the My Account portal on their website.
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What should I do if I have issues with my Public Mobile cell phone service?If you encounter issues with your Public Mobile cell phone service, visit their online Community Forum or submit a support ticket through the My Account portal for assistance.
Customer Reviews
May 14, 2024
I SIGNED UP WITH PUBLIC MOBILE USED REFERRAL CODE ------ AND GOT A $10 CREDIT THE FOLLOWING MONTH
Since being with Public Mobile I have experienced no problems with the service. Further the service plan I signed up for is one of the most economical amongst service providers. Also Public provides incentives for remaining with their network. For a limited time, subscribe to a 4G 40GB plan for only $29/month, plus get a free esim card. I used referral —— and got a $10 credit.
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