Finding the right internet provider in Vancouver can make a huge difference for your home or business. Whether you need blazing-fast speeds for streaming, gaming, remote work, or casual browsing, Vancouver has many excellent options.
In this guide, we’ll review and compare the top internet providers in Vancouver, including: Telus, Novus, Oxio, Vmedia, TekSavvy and Carry
Each of these Vancouver internet providers offers different internet speeds, pricing plans, and customer service experiences, making it easier for you to find the perfect match for your needs and budget.
1. Telus
Plans and Pricing:
Telus PureFibre 1 Gig Internet
- 24 Months
- Fibre
- Residential
940 Mbps
$115.00
$135.00Telus PureFibre 250 Mbps
- No Contract
- Fibre
- Residential
Order online for a $50 bill credit
250 Mbps
$95.00
$115.00Telus PureFibre 3 Gig Internet
- 24 Months
- Fibre
- Residential
Order online for a $50 bill credit
3 Gbps
$135.00
$155.00Services Offered:
Telus offers high-speed fiber optic internet, along with TV, home phone, and home security services.Modem, Router, and Installation Fees:
- Modem: Included with all plans.
- Router: Included in the bundle.
- Installation: Free for new customers.
Pros and Cons:
| Pros | Cons |
|---|---|
| Extremely fast fiber optic speeds. Reliable service and low latency. Excellent customer service. | Pricing can be higher than other providers. Fiber network not available everywhere. |
Google Reviews:
Telus has an average rating of 4.2/5 stars on Google, with customers praising their fiber speeds and customer service.2. Novus
Plans and Pricing
Novus – Internet 100 Plan
- No Contract
- Fibre
- Residential
100 Mbps
$50.00
Novus – Internet 500 Plan
- No Contract
- Fibre
- Residential
500 Mbps
$60.00
Novus – Internet 1000 Plan
- No Contract
- Fibre
- Residential
1 Gbps
$50.00
$70.00Services Offered:
High-speed fiber internet, TV, and phone services.Modem, Router, and Installation Fees:
- Modem: Included.
- Router: Available for an additional $9.95/month or customers can use their own.
- Installation: Free installation for new customers.
Pros and Cons:
| Pros | Cons |
|---|---|
| Competitive pricing. High-speed fiber connections. Local customer service team. | Limited availability (only in certain parts of Vancouver). Smaller service area compared to larger providers. |
Google Reviews:
Novus has a 4.4/5 rating, with customers praising their speed, reliability, and local customer service.3. Oxio
Plans and Pricing
Oxio 25Mbps – BC, AB, MB, SK
- No Contract
- Cable
- Residential
25 Mbps
$40.00
Oxio 30Mbps – BC, AB, MB, SK
- No Contract
- Cable
- Residential
30 Mbps
$43.00
Oxio 75Mbps – BC, AB, MB, SK
- No Contract
- Cable
- Residential
75 Mbps
$49.00
Services Offered:
Oxio provides high-speed internet without additional TV or phone bundles. Their main selling point is simplicity and affordability.Modem, Router, and Installation Fees:
- Modem: Free rental with plans.
- Router: Included.
- Installation: $60 setup fee, waived for promotional offers.
Pros and Cons:
| Pros | Cons |
|---|---|
| Affordable, transparent pricing. No contracts. Free modem and router rental. | No bundle options for TV or phone. Installation fees can apply. |
Google Reviews:
Oxio holds a 4.5/5 star rating, with customers highlighting their straightforward pricing and no-contract offers.4. VMedia
Plans and Pricing
VMedia – DSL 25 Plan – AB, BC
- No Contract
- DSL
- Residential
25 Mbps
$34.95
VMedia – Cable 75 Plan – AB, BC, SK
- No Contract
- Cable
- Residential
75 Mbps
$44.95
VMedia – Cable 150 Plan – AB, BC, SK
- No Contract
- Cable
- Residential
150 Mbps
$68.95
Services Offered:
VMedia offers internet, TV, and phone services.Modem, Router, and Installation Fees:
- Modem: Included in some plans, or available for purchase at $99.95.
- Router: $5/month or customer-owned.
- Installation: $49.95.
Pros and Cons:
| Pros | Cons |
|---|---|
| Affordable pricing. Bundles for TV, phone, and home security. | Speeds can vary depending on the location. Customer support can be slow at times. |
Google Reviews:
VMedia has a rating of 3.9/5 on Google, with mixed reviews about internet speeds but positive feedback about their pricing.5. TekSavvy
Plans and Pricing
TekSavvy High Speed DSL 6 – AB & BC
- 12 Months
- DSL
- Residential
6 Mbps
$44.95
TekSavvy High Speed DSL 15 – AB & BC
- 12 Months
- DSL
- Residential
15 Mbps
$49.95
TekSavvy High Speed DSL 25 – AB & BC
- 12 Months
- DSL
- Residential
25 Mbps
$62.95
Services Offered:
TekSavvy provides internet, home phone, and TV services.Modem, Router, and Installation Fees:
- Modem: Rental for $10/month or available for purchase at $150.
- Router: Available for purchase or rental at $8/month.
- Installation: $49.95.
Pros and Cons:
| Pros | Cons |
|---|---|
| Competitive pricing for internet plans. No long-term contracts. | Customer support can be slow. Speeds depend on the leased network. |
Google Reviews:
TekSavvy has an average rating of 4.0/5 stars, with customers praising the flexible pricing and lack of contracts, but some mention inconsistent speeds.6. Carry
Details about the provider: Carry Telecom is an independent internet provider in Canada that offers affordable and flexible plans. They utilize network infrastructure from larger telecom companies, enabling them to provide coverage in many regions across the country.
Plans and Pricing
Carry Telecom – Cable Internet 250 Plan – AB,BC,SK,MB
- 1 Month
- Cable
- Residential
250 Mbps
$49.99
$39.99Carry Telecom – Cable Internet 1000 Plan – BC
- 1 Month
- Cable
- Residential
Free modem rental
Free mesh wifi rental
1 Gbps
$49.99
$69.99Carry Telecom – Cable Internet 75 Plan – AB,BC,SK,MB
- 1 Month
- Cable
- Residential
75 Mbps
$34.99
$44.99Services Offered:
Carry Telecom provides internet, home phone, and TV services.Modem, Router, and Installation Fees:
- Modem: Free modem rental
- Router: Free mesh wifi rental
- Installation: $0.
Pros and Cons:
| Pros | Cons |
|---|---|
| Carry Telecom offers cheap internet plans with competitive pricing, making it a budget-friendly option. | Since they lease infrastructure from larger telecom companies, network performance and service quality may be affected by provider limitations. |
Google Reviews:
Carry Telecom has an average rating of 4.0/5 stars, with customers appreciating its flexible pricing and contract-free plans. Reviews also highlight reliable service and affordability, though some mention occasional connectivity issues and customer support delays.Average Internet Speed in Vancouver
The average internet speed in Vancouver varies depending on your location and the provider you choose. On average, most residents have access to speeds ranging from 50 Mbps to 1 Gbps, depending on whether you are using DSL, cable, or fiber optic services. Fiber optic internet tends to offer the fastest speeds, especially in high-density urban areas like downtown Vancouver, where speeds can easily reach 1 Gbps or higher.
How Much Internet Speed You Need in Vancouver
The amount of internet speed you need depends on your household’s usage. For general browsing, streaming, and video calls, speeds of around 50 to 100 Mbps are usually sufficient. However, if you have a large household with multiple devices, stream in 4K, or play online games, you may want to consider speeds of 300 Mbps or higher to ensure a smooth experience.
Conclusion
Choosing the best internet provider in Vancouver depends on your specific needs. Telus and Novus offer top-notch speeds with fiber-optic connections, while Oxio and TekSavvy provide affordable, no-contract options. VMedia and Carry offer solid pricing and bundles for those looking for additional services like TV and home phone. Be sure to compare prices, services, and customer reviews to find the right fit for your home.
