Terrible company. Staff has zero technical knowledge and no professionalism. Company sent a faulty router, refused to troubleshoot at any point, refused to swap the router free of charge, promised no installation fee but got charged an installation fee and said the issue was my equipment.Switched companies, received the EXACT same modem router and guess what? Worked perfectly, never any issues with the equipment or connection after that.And guess what else? Found a better company, for the same price, never had any connection issues.They don’t have their own technicians, you end up in the back of the line and you will be charged even if it’s their fault.They also tether your internet (they admit it on their website) and forget about streaming a Youtube video or movie uninterrupted.

The price for the 500/20 Mbps plan is very attractive after the discount.