Fizz: Your Mobile and Internet Playground in Canada
Fizz, established in 2017, stands out as a unique and playful internet service provider (ISP) catering to Canadians across the country. They offer a mobile-first approach, aiming to simplify your digital life with flexible, self-serve options.
Key Features of Fizz:
- Mobile-First Focus: Fizz prioritizes mobile connectivity, offering various mobile phone plans with generous data allowances, talk time, and features. This caters to the growing trend of mobile internet usage and on-the-go connectivity.
- Build-Your-Own Internet: Fizz embraces a no-frills, customizable approach to home internet. You choose the features you need, including internet speed (ranging from 30 Mbps to 1 Gigabit) and additional features like unlimited data or a Wi-Fi extender, all at an upfront price.
- 100% Online Experience: True to their mobile-first philosophy, Fizz functions entirely online. You manage your account, make changes, and troubleshoot any issues through their user-friendly mobile app or online platform.
- Transparency and Fairness: Fizz emphasizes clear and straightforward pricing with no hidden fees or long-term contracts. You can easily modify your plan or cancel your service at any time without penalties.
- Engaging Community: Fizz fosters a supportive online community where users can connect, ask questions, and help each other.
It’s important to consider:
- Limited Customer Service: While offering online resources and community support, Fizz has limited traditional customer service options like phone support.
- Self-Serve Approach: This approach requires some level of comfort navigating online platforms and managing your account independently.
Overall, Fizz can be a compelling option for:
- Tech-savvy individuals and families who value mobile connectivity and prefer a self-serve, customizable internet experience.
- Those seeking transparent pricing and the flexibility to adjust their plan based on their needs.
However, if you require extensive customer support or prefer a more traditional, hands-on approach, other ISPs might be more suitable.
Fizz Internet FAQ
What is Fizz?
Fizz is a Canadian mobile and internet service provider (ISP) that offers a mobile-first approach with flexible and self-serve options. They are known for their unique and playful approach to offering internet services.
What are the different types of Fizz plans?
Fizz offers two main types of plans: mobile phone plans and home internet plans.
- Mobile phone plans: Fizz offers a variety of mobile phone plans with different data allowances, talk time, and features. You can choose the plan that best suits your needs.
- Home internet plans: Fizz offers a unique “build-your-own” approach to home internet. You choose the features you need, including internet speed (ranging from 30 Mbps to 1 Gigabit) and additional features like unlimited data or a Wi-Fi extender, all at an upfront price.
What are the benefits of using Fizz?
There are several benefits to using Fizz, including:
- Mobile-first focus: Fizz prioritizes mobile connectivity, offering various mobile phone plans with generous data allowances, talk time, and features.
- Build-your-own internet: Fizz embraces a no-frills, customizable approach to home internet. You choose the features you need, all at an upfront price.
- 100% online experience: True to their mobile-first philosophy, Fizz functions entirely online. You manage your account, make changes, and troubleshoot any issues through their user-friendly mobile app or online platform.
- Transparency and fairness: Fizz emphasizes clear and straightforward pricing with no hidden fees or long-term contracts. You can easily modify your plan or cancel your service at any time without penalties.
- Engaging community: Fizz fosters a supportive online community where users can connect, ask questions, and help each other.
What are the drawbacks of using Fizz?
There are also some potential drawbacks to using Fizz, including:
- Limited customer service: While offering online resources and community support, Fizz has limited traditional customer service options like phone support.
- Self-serve approach: This approach requires some level of comfort navigating online platforms and managing your account independently.
Is Fizz right for me?
Fizz can be a compelling option for:
- Tech-savvy individuals and families who value mobile connectivity and prefer a self-serve, customizable internet experience.
- Those seeking transparent pricing and the flexibility to adjust their plan based on their needs.
However, if you require extensive customer support or prefer a more traditional, hands-on approach, other ISPs might be more suitable.
How do I sign up for Fizz?
You can sign up for Fizz online through their website or mobile app. The signup process is quick and easy.
How do I contact Fizz customer service?
Fizz offers limited traditional customer service options. You can contact them through their online chat feature or by leaving a message on their community forum.
What are Fizz’s data caps?
Fizz offers unlimited data on all of their mobile phone plans and home internet plans with the unlimited data add-on.
What is Fizz’s coverage area?
Fizz offers service throughout Canada. However, coverage may vary depending on your location. You can check their website to see if Fizz is available in your area.
What equipment do I need to use Fizz internet?
You will need to purchase your own modem and router to use Fizz internet. Fizz does not offer modem rentals.
How much does Fizz internet cost?
The cost of Fizz internet depends on the plan you choose. You can build your own plan and see the upfront price on their website.
I hope this FAQ has been helpful. If you have any other questions, please visit the Fizz website or contact their customer service.
4G LTE speeds of up to 150 Mbps
Unlimited Canada-wide calling & texting
Unlimited international texting